Troubleshooting DSL:
Step 1: Synch or No Synch
DSL problems can be separated into two main categories
- Problems where a DSL customer's modem has "sync"
- Problems where a DSL customer's modem does not have "sync".
"Sync" stands for synchronization between the DSL modem and DSL equipment at the Telephone Company's Central Office.
- Sync is usually indicated by a light on the DSL modem.
- Sync Note: The Sync light on your DSL modem could be labeled a few different ways. Refer to your manual if it is not noted below.
